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Feature guide

Use e-Invoice with confidence

Purpose This feature supports electronic invoice workflows and related billing compliance needs. How to use it Use it when invoicing must follow a more formal digital invoicing process. Connected areas This feature should be used as part of the broader etellu System workflow, not as an isolated tool. Make sure the related lead, customer, project, support, or billing record is also kept up to date. Best practice Only enable process changes in this feature when the team understands the operational impact. Feature-level changes often affect multiple parts of the CRM.

How to use e-Invoice

Start with the record or workflow you already use, then follow these steps to keep the work clear and connected.

1

Build the form or request

Choose the fields you need and keep the questions focused on the information users can provide quickly.

2

Share it with the right audience

Send the link, place it on the website, or use it during onboarding so details come in cleanly.

3

Review each submission

Check the submitted information inside etellu and connect it to the right customer or lead.

4

Turn details into action

Assign next steps, update records, and follow up without retyping the same information.

Where it helps

e-Invoice helps users keep daily CRM work in one reliable place, with fewer handoffs and less duplicate entry.

Best next step

Open the related record, update the details, and use the saved activity to guide the next message, task, booking, report, or payment action.

Ready to use e-Invoice?

Sign in and continue from the customer, lead, task, report, or billing area connected to your work.

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